Xbox One Elite Controller Driver Software Will Not Install

Xbox One Elite Controller Driver Software Will Not Install Rating: 5,0/5 1290 reviews

When I received the new Oculus Rift last month, one of the bundled accessories was a wireless Xbox One controller with a wireless USB adapter. Curiously, despite my system being completely up-to-date, the plug-and-play driver installation was never able to succeed correctly. I have seen similar issues pop up occasionally on Facebook and other discussion groups.

The package provides the installation files for Microsoft Xbox Elite Controller Driver version 6.3.9600.16384. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Jan 30, 2018 - There are a couple ways to use the Xbox One controller wirelessly, and a. With a driver built into Windows, you won't need any special software for your. Windows should install the necessary driver, the Xbox Guide button in the center will. If you have an Xbox One Elite controller, you can also use the. Xbox One Elite Wireless Controller Troubleshooting. The Xbox One Elite (Model 1698) Wireless Controller is a handheld device produced by Microsoft and used for game control on the Xbox One. Released in October of 2015, it is geared towards professional gamers and allows for many customizable features.

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The official Microsoft support link on troubleshooting the wireless adapter suggest a wide range of potential solutions, none-of-which helped in my situation. At the end of the first solution that most closely matched my issue ('The adapter didn't auto-install'), Microsoft tells the reader to attempt the uninstall/update process once more and 'if this doesn't work, your adapter needs to be replaced.' Luckily that isn't really the case and the fix only takes a moment to apply.

Symptoms

  • The Xbox Home button on the controller continues to slowly pulse when powered on, never staying solid.
  • The Xbox One controller does not appear in Devices and Printers.
  • The LED light on the adapter does not come on at all when plugged in, even after pressing Sync button.
  • The Device Manager shows an 'XBOX ACC' entry in Other Devices with an explanation mark.

Solution

In short, you'll need to manually download compatible drivers on Microsoft's site and then update the missing device drivers accordingly. Sadly, Microsoft does a fantastic job of hiding these files deep within their site. The main Software Downloadspage for the controller only includes links to the user guide and specs sheet, no drivers. Microsoft assumes that the plug-and-play adapter will install without issue—and in many cases I'm sure they are correct, just not always.

The only official way to get at these drivers is through Microsoft's Software Catalog site, which begrudgingly restricts its usage to Internet Explorer browsers. That said, here's a quick way to get what you need and have your controller up and running in minutes!

Downloading the Correct Drivers

  1. First, determine whether you are using a 32-bit or 64-bit operating system. You can press Windows Logo + Pause/Break if you need to verify your system type.
  2. With that information in mind, launch Internet Explorer (important) and navigate to: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=xbox%20adapter
  3. The results should be sorted by Last Updated; the top two results correspond to the latest adapter drivers for 32/64-bit machines:
    1. If your operating system is 32-bit, click the 'Add' button next to the lower of the two versions (i.e., 19.34.19.259)
    2. If your operating system is 64-bit, click the 'add' button next to the higher of the two versions (i.e., 21.50.45.656)

The top two results will be for the 32/64-bit drivers for the Xbox One Wireless Adapter. Click Add next to the correct one for your system.

  1. Once the correct driver has been added to your download basket, click on View Basket (1) in the top-right of the page.
  2. On the following page, verify your selection and then click Download.
  3. Click 'Browse' and navigate to the temporary location you wish to download the drivers to; the Desktop is just fine.
  4. Click Continue and once the download lists as 'Done' you can close all Internet Explorer windows.
  5. Finally, navigate to the downloaded file. It will have a .cab extension. Open this file in 7-Zip or WinRAR and extract its contents somewhere.

Updating the Wireless Adapter Drivers

  1. Plug the wireless adapter into any USB port on your computer; you should hear a sound effect. If the Device Setup window appears, wait until it is finished.
  2. Go into the Device Manager (Windows Key + Pause/Break > Device Manager).
  3. You should see XBOX ACC listed under Other Devices. Right-click this entry and select Update Driver Software.
  4. Click on Browse my computer for driver software.
  5. Click 'Browse' and navigate to where you previously extracted the .cab files to. Then click OK and Next.
  6. The proper driver should then install and within a few seconds you'll get the message that the driver has been successfully updated. Click Close.

The device will then show up as Xbox Wireless Adapter for Windows under the Network Adapters category of devices.

Syncing the Controller with the Adapter

Chances are you can now turn on your Xbox controller by holding the Home button in until it lights up; after a few pulses it should auto-sync with the now functional USB adapter. If the Home button light does not become solid or otherwise behaves peculiarly in Windows, try re-syncing it as follows:

  1. Press and hold the Sync button on the adapter until it starts flashing.
  2. Once the adapter is flashing, press and hold the Xbox controller bind button front of the controller until the Xbox Home light flashes rapidly.
  3. In a moment, the light on both the adapter and the controller should light solid. You are all set!

Finally, consider downloadingXbox Accessories from the Windows Store to fully customize the gaming controller and update its firmware.

Note that I have seen a few people report issues using the wireless adapter in USB 3.0 ports. I have never experienced this issue on my machine and don't think you will either (it is rated for use in either). Of course, there is no harm in using a USB 2.0 port if needed.

For some, a controller is the only way to play games. If you’re not of the keyboard and mouse generation, or just don’t like how floaty a mouse can feel and how rigid keyboard controls can feel, then a controller is the only way to go. There are hundreds of third-party controllers on the market, but if you have an Xbox, you can use your Xbox One controller on your PC.

Also see our article How To Use Your Chromecast on an Xbox One

Given that Microsoft owns both Xbox and Windows 10, it isn’t surprising that the two play nicely together. Microsoft is aware that a lot of people prefer to use a controller even when they aren’t playing on a console, and they’re actively bringing Xbox and Windows closer with UWP apps, Xbox mode in Windows 10, and upgrades to the Xbox that will make it play nicely with Windows. Including the XInput API into Windows core helps, too.

Both wired and wireless Xbox One controllers will work on a Windows PC, so even if you only have one or the other, you’re still good to try this out.

Use an Xbox One controller on a PC

To use your Xbox One controller on your PC, you will obviously need a controller, an internet connected PC, and ten minutes of your time. The controller will either be USB, wireless, or Bluetooth. All will work with Windows.

Wired Xbox One controller

The wired controller is the easiest to get working with a PC. The controller comes with a USB cable for charging, so all you need do is plug one end into your PC and the other into the controller. If you are using Windows 10, it should automatically detect the controller and ready it for use.

My Windows 10 installation downloaded and installed the drivers automatically. It took care of everything and the controller was ready in a few seconds. That’s because Windows 10 has the Xbox drivers installed as part of the Xbox accessories app.

If you use Windows 8, you will need to manually update the Device Manager.

  1. Connect your Xbox One controller to your PC and let it be detected by Windows.
  2. Right click the Windows Start button and select Device Manager.
  3. Navigate to the Microsoft Xbox One controller entry.
  4. Right click, select Update Driver Software and let Windows automatically download and install the drivers.

If everything goes according to plan, then you should be good to start playing without any further fuss. But if automatic download doesn’t work, Techspot has the drivers for manual install.

Driver Software Reviews

Wireless Xbox One controller

To get a wireless Xbox One controller working, you will need a wireless adapter. The Xbox One should have one included, but you can buy one separately if you need to. They’re not the cheapest dongle you can get your hands on–it costs over half the price of the controller itself–but if you keep an eye open you might be able to find one secondhand, too.

Plug the wireless adapter into your PC and let Windows pick it up. If it doesn’t, try a different USB port. Windows should detect the adapter and install any drivers necessary to run it.

Xbox One Elite Controller Driver Software Will Not Install Software

Then hold the Xbox button on the controller to turn it on and press the button on the adapter to make it search for the controller. Press the Bind button near the top of the controller and watch the blinking light. Once it stops blinking and goes solid, the controller and adapter have paired and you should be able to use it right away.

Bluetooth Xbox One controller

If you have the latest Xbox One controller, you may have Bluetooth capability. If that’s the case and your PC has a Bluetooth dongle or controller, you can use that to pair the two if you wish.

To get it working:

Driver software, free download

  1. Turn on your Xbox One controller and place it close to your PC.
  2. Navigate to Settings in Windows, then Devices.
  3. Enable Bluetooth and wait for Windows to load the dependencies.
  4. Press the Bind button at the top of the controller.
  5. When the controller appears in the list of Devices, select Pair.

The process is quite painless, considering this is Microsoft we are talking about. As long as your PC is running the Windows 10 Anniversary Update and has a functioning Bluetooth controller, it should be simple to connect the two devices.

Xbox One Elite Controller Driver Windows 10

Update your controller

If things don’t go quite to plan, or you like to stay current, you may want to update the Xbox One controller. You can do this via your Xbox One, as you might imagine, but you can also update it via the Xbox Accessories app within Windows. Once connected, your controller will be analyzed by the app and you may see an ‘Update Required’ message on the screen.

Xbox One Elite Controller Driver Software Will Not Install

Xbox One Elite Controller Driver Software Will Not Install Windows 7

Follow the update wizard in the app to complete the process. It only takes a couple minutes and will take care of everything for you. Once updated, your Xbox One controller will be ready to use.

Xbox One Elite Controller Driver Software Will Not Install Windows 10

Using your Xbox One controller on your PC is very straightforward, even in the worst case scenario. Best case scenario is plug and play, with Windows taking care of everything automatically. Even if it doesn’t, updating drivers and pairing devices only takes a few minutes, and then you can game as hard as you like!